All previously loved products are sold as "Final Sale" with no returns or exchanges allowed of any kind. Some exceptions may apply.
For qualified orders, you may return your item for a full-refund within 30-days of the original shipment date. Beyond 30-days, no returns of any kind will be accepted. Please use the form below to submit a return request.
We will only accept returns for the following reasons:
Item is damaged or broken
Item is defective or doesn't work
All previously loved products come with a 90-days warranty on craftsmanship and parts. Please reach out to customer service to submit a Warranty Request and a warranty specialist will process your request within 1-2 business days.